Question 1

Is your service free?

Accepted Answer

Yes, our service is completely free. No sign-up, subscription, credit card, or additional software is needed.

Question 2

Which platforms do you search on?

Accepted Answer

You can search across both YouTube and SoundCloud. Initial search results display YouTube matches, and you can also access SoundCloud results for remixes and independent tracks.

Question 3

What download formats are supported?

Accepted Answer

YouTube results can be downloaded as MP3 audio files or MP4 video files. SoundCloud results are available as MP3 audio.

Question 4

What audio quality can I expect?

Accepted Answer

YouTube MP3 files are encoded up to high-quality 320kbps (standard 192kbps), and YouTube MP4 video files are available in 360p or 720p. SoundCloud results typically provide 128kbps audio quality.

Question 5

Can I listen to tracks before downloading?

Accepted Answer

Yes! You can stream and preview every result directly with our built-in audio player before downloading. As an added bonus, tracks play without commercial interruptions.

Question 6

Can I paste a direct video link into the search?

Accepted Answer

Yes. You can paste any full YouTube video URL, short link (youtu.be), or YouTube Shorts URL directly into the search bar, and MP3Juice will instantly display the download options.

Question 7

Where are downloaded files saved?

Accepted Answer

Files are saved to your browser's default download folder. On Android, this is your Downloads folder. On iPhone/iPad, files are saved in the Files app under Downloads. On Mac and Windows, check your browser's download directory.

Question 8

What is the maximum supported video length?

Accepted Answer

YouTube results converted to MP3 support lengths up to 240 minutes (4 hours). MP4 video downloads support files up to 30 minutes in length.

Question 9

Why did a search return an error or take a long time?

Accepted Answer

Errors during conversion typically occur if a video is private, age-restricted, removed by the creator, or an ongoing live stream. If a conversion fails, check that the video is public and viewable without a login.

Question 10

Do I need to install any apps or browser extensions?

Accepted Answer

No. MP3Juice works entirely inside your web browser. There is no need to download desktop software, mobile APKs, or browser toolbars.

Question 11

Is my privacy protected when using this service?

Accepted Answer

Yes. We do not require registration or personal data, and we do not track your downloads. All connections are secured via HTTPS encryption.